Nasir Mahmood, Datalya’s founder, spent over 15 years helping organizations automate customer operations using AI. After repeatedly seeing the same pattern — SMBs getting transformative results from AI phone agents, but only after months of expensive custom development — he built Zalena to make that outcome accessible to every small business owner.

The technology inside Zalena is the same approach that delivered a 31% patient satisfaction increase for a dental practice, saved an office manager 15 hours a week, and cut response times from 4 hours to 2 minutes. Now available as a self-serve product.